Before you rebook anything

Who booked your trip changes everything.

Most travelers assume the airline can fix any problem. Often it cannot - and on a tour package or a consolidator fare, rebooking yourself can destroy protections worth thousands. This takes thirty seconds and tells you exactly who to call first.

1 · How did you book this trip?
{{ c.label }} {{ c.sub }}
2 · Do you have travel insurance?
{{ warning.title }}
{{ warning.body }}
Your order of operations
Call {{ callFirst }} first.
{{ callNote }}
Who can actually act on your ticket: {{ whoCanAct }}
{{ s.n }} {{ s.text }}
What works in your favour
{{ g }}
Traps to know about
{{ t }}
Document this now - you can't recreate it tomorrow
Whether or not you end up claiming, five minutes of evidence today decides whether anyone reimburses you later.
✓ {{ d }}
What your policy probably covers
{{ coverageIntro }}
{{ c.label }}
Triggers when: {{ c.triggers }}
Pays for: {{ c.pays }}
Watch for: {{ c.watchFor }}
{{ dd }}
You may be covered without knowing it
Travelers routinely pay out of pocket for things they were already insured for. Check each of these before you assume you're on your own.
{{ s.label }}
{{ s.note }}
Now find my options → What to say on the call What am I owed? Start over