Canceled or badly delayed at Boston Logan: Terminal B (American, United) and C (JetBlue, Delta) have the main desks - get in line and work the airline app while you stand in it. Terminals connect by shuttle bus outside security, or a walkway between B and C, so plan on re-clearing security between them. The free Silver Line to South Station puts you on Amtrak to the whole Northeast, and if nothing works you are owed a full cash refund. Details below. Facts reviewed August 2026.
Terminal B (American, United) and C (JetBlue, Delta) have the main desks. Any gate agent for your carrier can also rebook you - during a meltdown, a quiet gate's agent often beats the service-desk line. Work the airline app in parallel; whichever answers first wins.
There is no airside connection between terminals: terminals connect by shuttle bus outside security, or a walkway between B and C - plan on re-clearing security. A realistic minimum connection at BOS is about 60 minutes; tighter than that and you should be asking an agent to protect you on the next flight now, not running.
Providence (PVD) is about 52 miles away - an hour's drive or about 40 minutes on Amtrak. Manchester (MHT) is about 50 miles, roughly an hour's drive. Booking a different airline does not burn your money: if your BOS flight was canceled and you do not travel on it, the unused ticket comes back as a refund or credit.
Yes, for Northeast trips. Take the free Silver Line bus to South Station - Amtrak to the whole Northeast. If your trip runs up or down the Northeast Corridor, check the train before you settle for tomorrow's flight.
Ask the airline what it covers before you book anything: most large US carriers commit to a hotel, or reimbursement, when an overnight disruption was in their control (mechanical, crew) - weather is usually on you. Lock in tomorrow's seat before hunting for a bed; seats vanish faster than rooms. Lounges if you hold access: JetBlue Mint (C) and Delta Sky Club (A).
Canceled and you choose not to travel: a full cash refund to your original payment method under US DOT rules, on any fare type, whatever the cause - a voucher only replaces it if you knowingly accept one. Checked a bag? Here is exactly what happens to it and when the bag fee comes back. The full rundown with figures: Know Your Rights.
TripHero's search checks every airline at BOS, Providence and Manchester an hour away, and ranks everything by when you would actually arrive - drive time included.
Search every route from BOSAirport facts (desk locations, terminal connections, connection minimums, Silver Line and Amtrak) from TripHero's curated airport knowledge base, reviewed August 2026. Refund rules: US DOT automatic-refund rule. Hotel commitments: DOT airline customer-service dashboard. General guidance, not legal advice; airport operations change - tell us if something here is out of date.
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